Terms & Conditions

Welcome to AUSCOT India. These Terms & Conditions govern your use of our website and your purchase and use of products offered by AUSCOT India. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About AUSCOT India

AUSCOT India offers a range of Ayurvedic and herbal wellness products, including tablets, capsules, powders, syrups, and other herbal formulations.

Our products are intended to support general health and wellness and should be used according to the instructions provided on the product packaging.

2. Acceptance of Terms

By using our website, you agree that:

• You have read and understood these Terms & Conditions.
• The information you provide while placing an order is accurate and complete.
• You will use our products responsibly and according to the instructions provided.
• You will comply with all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or place an order.

3. Product Information

AUSCOT India makes reasonable efforts to ensure that product names, descriptions, images, ingredients, specifications, and other information displayed on the website are accurate.

However, actual product packaging, colour, appearance, labelling, and design may differ slightly from the images shown on the website.

Product information may also be updated from time to time without prior notice.

Customers should always refer to the actual product packaging and label for the latest information regarding ingredients, dosage, usage, storage, warnings, and precautions.

4. Health & Ayurvedic Disclaimer

AUSCOT India products are Ayurvedic/herbal products intended for the purposes stated on their respective packaging and product descriptions.

Information provided on this website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

If you have a medical condition or are taking medication, consult a qualified healthcare professional before using any herbal or wellness product.

Do not stop, reduce, or change any prescribed medication without consulting your doctor.

5. Products Related to Diabetes and Other Health Conditions

Some AUSCOT India products may be intended for use in areas such as diabetic wellness, digestive wellness, nutritional support, or general health.

Such products should not automatically be considered a replacement for prescribed medicines or medical treatment.

Customers with diabetes or any other medical condition should consult their doctor or qualified healthcare professional before using any product that may affect their health condition or interact with their existing medication.

6. Allergies and Individual Reactions

Natural and herbal ingredients may affect different individuals differently.

Customers should carefully check the ingredients listed on the product packaging before use.

If you have a known allergy, sensitivity, are pregnant or breastfeeding, or have any medical concern, consult a healthcare professional before using the product.

If you experience an unexpected or adverse reaction, discontinue use and seek appropriate medical advice.

7. Orders

When you place an order through our website, you are requesting to purchase the selected products.

AUSCOT India reserves the right to accept, reject, or cancel an order in circumstances including:

• Product being unavailable.
• Incorrect product or pricing information.
• Payment failure.
• Incorrect customer or delivery information.
• Suspected fraudulent activity.
• Technical errors.
• Circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

8. Prices and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

AUSCOT India reserves the right to change product prices, offers, discounts, and availability without prior notice.

Payments may be processed through third-party payment gateways. AUSCOT India is not responsible for technical failures or service interruptions caused by banks, payment gateways, or other third-party providers.

9. Shipping and Delivery

We make reasonable efforts to dispatch orders within the estimated time shown on the website.

Delivery times may vary depending on the customer’s location, courier services, weather, public holidays, transportation conditions, and other circumstances beyond our control.

AUSCOT India shall not be responsible for delays caused by third-party courier or logistics companies.

Customers are responsible for providing a complete and accurate shipping address and contact information.

10. Cancellation

Customers may request cancellation of an order before it has been processed or dispatched.

Once an order has been dispatched, cancellation may not be possible.

AUSCOT India reserves the right to refuse cancellation requests for orders that have already been processed or shipped.

11. Returns, Replacement and Refunds

Because our products include health, herbal, and consumable products, returns and replacements may be subject to specific conditions.

A replacement or refund may be considered where:

• The wrong product was delivered.
• The product was damaged during transportation.
• The product received is defective.
• Another issue covered under our applicable return policy occurs.

Customers should contact AUSCOT India customer support promptly after receiving the order and provide order details and photographs or other evidence where requested.

Products that have been opened, consumed, used, altered, or damaged after delivery may not be eligible for return or replacement.

12. Customer Responsibilities

Customers are responsible for:

• Providing correct name, address, phone number, and other order information.
• Checking product labels and instructions before use.
• Following the recommended dosage and usage instructions.
• Checking ingredients for known allergies or sensitivities.
• Storing products according to the instructions on the packaging.
• Keeping products away from children unless the product is specifically intended for them.

AUSCOT India shall not be responsible for problems resulting from misuse, improper storage, incorrect dosage, or failure to follow product instructions.

13. Website Content

All website content, including text, product descriptions, photographs, graphics, logos, designs, videos, and other materials, is owned by or licensed to AUSCOT India or the respective rights holders.

No website content may be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission.

14. Prohibited Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the operation of the website.
• Upload viruses, malware, or other harmful material.
• Submit false or fraudulent information.
• Use automated systems to abuse, scrape, or disrupt the website.

AUSCOT India reserves the right to restrict or terminate access where misuse of the website is identified.

15. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, hosting services, analytics providers, and other technology providers.

These third parties may have their own terms and privacy policies. AUSCOT India is not responsible for the independent policies or technical failures of third-party service providers.

16. Limitation of Liability

To the maximum extent permitted by applicable law, AUSCOT India shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Privacy

AUSCOT India may collect information necessary to process orders, provide customer support, arrange delivery, process payments, and improve our services.

Personal information will be handled in accordance with our Privacy Policy.

18. Changes to These Terms

AUSCOT India reserves the right to modify or update these Terms & Conditions at any time.

Any changes will become effective once the updated Terms & Conditions are published on the website.

Your continued use of the website after changes are published constitutes acceptance of the updated terms.

19. Governing Law

Terms & ConditionsThese Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of the website or purchase of products shall be subject to the jurisdiction of the appropriate courts in India.